All deductibles, co-payments, co-insurance, and any outstanding balance is collected at the time of service. If there is a discrepancy with what is collected and what is owed according to your insurance, you will either be refunded or billed for the difference. You are ultimately responsible for any balance insurance leaves. To avoid confusion, please keep track of EOB’s to ensure you are aware of what your insurance is paying.

Many insurances are requiring prior authorizations for services and medications. Please be aware that these authorizations are extremely time consuming for our staff and we ask that you are patient throughout the process. We do our best to get these done in a timely manner, but there are times when insurance companies make this impossible.